Self-Transfer Feature

What is the Self-Transfer Feature?

The Self-Transfer Feature will allow you to transfer your account between two devices. (Note: This will not allow you to play the same account on multiple devices)

How do I use the Self-Transfer Feature?

You only need two things before you can use the Self-Transfer Feature:

1. Original Device with Home Design Makeover (Updated to Version 1.6.4)
2. New Device with Home Design Makeover (Updated to Version 1.6.4)

Step 1:  Go to the Home Design Makeover Settings on both devices and tap the "Transfer Account" button.

Step 2: Select the button for the device you are using.

• Old Device is your original account.
• New Device is where you want to transfer your original account to

• When you tap the Old Device button a 12 letter code will be generated.
  • This code will only last for 5 Minutes. 
  • (DO NOT GIVE THIS CODE OUT TO ANYONE ELSE. IT IS FOR PERSONAL USE ONLY.)

• When you tap the New Device button a field will appear where you can type the 12 letter code for the transfer.
• (The "Submit" button will appear once you have fully typed in the 12 letter code)

Step 3: Tap "Submit" and enjoy your original account on your new device! 

Frequently Asked Questions:

What if I don't have the original device?

• You will need to contact the Loop Support Team in order for them to assist with your transfer. 
• Make sure to have the Support ID for the new account.
  • You can locate the Support button in the games settings. 

What if I don't have the original account Support ID?

• You will need to provide the highest puzzle level completed and the new account Support ID when you contact the Loop Support Team.